{"id":17693,"date":"2026-02-13T09:06:16","date_gmt":"2026-02-13T08:06:16","guid":{"rendered":"https:\/\/baumgarten-bsa.de\/?page_id=17693"},"modified":"2026-02-13T09:15:40","modified_gmt":"2026-02-13T08:15:40","slug":"recall","status":"publish","type":"page","link":"https:\/\/baumgarten-bsa.de\/en\/recall\/","title":{"rendered":"Technical support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"17693\" class=\"elementor elementor-17693\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6197e5a e-flex e-con-boxed e-con e-parent\" data-id=\"6197e5a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ef302df e-con-full e-flex e-con e-child\" data-id=\"ef302df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d7c557 elementor-align-right elementor-widget elementor-widget-breadcrumbs\" data-id=\"5d7c557\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/baumgarten-bsa.de\/en\/baumgarten-bsa-silo-und-anlagentechnik-gmbh\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0976ec0 e-flex e-con-boxed e-con e-parent\" data-id=\"0976ec0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-890cd96 elementor-widget elementor-widget-heading\" data-id=\"890cd96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Technical support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb6e1e1 e-flex e-con-boxed e-con e-parent\" data-id=\"bb6e1e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1322838 e-con-full e-flex e-con e-child\" data-id=\"1322838\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e132911 e-con-full e-flex e-con e-child\" data-id=\"e132911\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-19cad8e e-con-full e-flex e-con e-child\" data-id=\"19cad8e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96f5f4b elementor-widget elementor-widget-heading\" data-id=\"96f5f4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Unsure about a technical question?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dd8720 elementor-widget elementor-widget-text-editor\" data-id=\"2dd8720\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Simply upload a photo, drawing, or PDF \u2013 we&#8217;ll provide a brief, no-obligation initial assessment. We&#8217;ll review everything and get back to you as soon as possible.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-307eb75 elementor-button-align-end elementor-mobile-button-align-center elementor-widget elementor-widget-form\" data-id=\"307eb75\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"1\" name=\"technical question\" aria-label=\"technical question\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"17693\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"307eb75\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Baumgarten-BSA\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_74e67ec elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_74e67ec\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tBusiness\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_74e67ec]\" id=\"form-field-field_74e67ec\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Business\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\teMail - Address\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"E-Mail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-telefon elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-telefon\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTelefonnummer\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[telefon]\" id=\"form-field-telefon\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Telefonnummer\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_dbd7b78 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_dbd7b78\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tOptional: Short description\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_dbd7b78]\" id=\"form-field-field_dbd7b78\" rows=\"4\" placeholder=\"Optional: Short description\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-datenschutz elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-datenschutz\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tData protection\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[datenschutz]\" id=\"form-field-datenschutz\" class=\"elementor-field elementor-size-md  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-datenschutz\">I agree to the processing of my data in accordance with <a href=\"https:\/\/baumgarten-bsa.de\/en\/privacy-policy\/\">Privacy Policy<\/a>.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-text elementor-col-100 elementor-field-required\"><input type=\"hidden\" name=\"f12_t\" value=\"1786764524.12194ce4d96d.cc8aff4b967957c5e71a244aa22a061f\" \/><input id=\"f12_e6c858ae206c840b\" type=\"text\" name=\"f12_e6c858ae206c840b\" value=\"\" tabindex=\"-1\" aria-hidden=\"true\" autocomplete=\"off\" style=\"position:absolute!important; left:-9999px!important; top:auto!important; height:1px!important; width:1px!important; overflow:hidden!important;\"\/><\/div>\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_d95c001 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d95c001\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tData upload\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_d95c001]\" id=\"form-field-field_d95c001\" class=\"elementor-field elementor-size-md  elementor-upload-field\" data-maxsize=\"5\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\" id=\"1\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34f7d5b e-con-full e-flex e-con e-child\" data-id=\"34f7d5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-163d7a0 elementor-widget elementor-widget-html\" data-id=\"163d7a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"de\">\r\n<head>\r\n    <meta charset=\"UTF-8\">\r\n    <title>Dynamic QR Code<\/title>\r\n    <!-- QRCode.js Library -->\r\n    <script src=\"https:\/\/cdn.jsdelivr.net\/gh\/davidshimjs\/qrcodejs\/qrcode.min.js\"><\/script>\r\n    <style>\r\n        #qrcode { margin-top: 15px; }\r\n    <\/style>\r\n<\/head>\r\n<body>\r\n\r\n    <h3>QR-Code f\u00fcr diese Seite:<\/h3>\r\n    <div id=\"qrcode\"><\/div>\r\n\r\n    <script type=\"text\/javascript\">\r\n        \/\/ 1. Die aktuelle Browser-URL abrufen\r\n        var currentUrl = window.location.href;\r\n\r\n        \/\/ 2. Den QR-Code generieren (Gr\u00f6\u00dfe 128x128)\r\n        new QRCode(document.getElementById(\"qrcode\"), {\r\n            text: currentUrl,\r\n            width: 128,\r\n            height: 128,\r\n            colorDark : \"#000000\",\r\n            colorLight : \"#ffffff\",\r\n            correctLevel : QRCode.CorrectLevel.H\r\n        });\r\n    <\/script>\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a867b5 e-flex e-con-boxed e-con e-parent\" data-id=\"9a867b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c30182 elementor-widget elementor-widget-heading\" data-id=\"9c30182\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Or contact directly<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-349804c e-con-full e-flex e-con e-child\" data-id=\"349804c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5e119b8 e-con-full e-flex e-con e-child\" data-id=\"5e119b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-111e2ea elementor-widget elementor-widget-image\" data-id=\"111e2ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"709\" height=\"709\" src=\"https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online6.jpg\" class=\"attachment-large size-large wp-image-11763\" alt=\"Christian Hein\" srcset=\"https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online6.jpg 709w, https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online6-300x300.jpg 300w, https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online6-150x150.jpg 150w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-871c548 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"871c548\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>ROTARY VALEVES<\/strong><\/p>\n<p>Christian Hein<br \/>0571 79875-12<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6daa02 e-con-full e-flex e-con e-child\" data-id=\"e6daa02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-515eaf6 elementor-widget elementor-widget-image\" data-id=\"515eaf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"709\" height=\"709\" src=\"https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online9.jpg\" class=\"attachment-large size-large wp-image-11766\" alt=\"Baumgarten BSA employees\" srcset=\"https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online9.jpg 709w, https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online9-300x300.jpg 300w, https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online9-150x150.jpg 150w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9577136 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9577136\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>SCREW CONVEYORS<\/strong><\/p>\n<p>Christian Menkhoff<br \/>0571 79875-11<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a25a776 e-con-full e-flex e-con e-child\" data-id=\"a25a776\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcbc45c elementor-widget elementor-widget-image\" data-id=\"bcbc45c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"709\" height=\"709\" src=\"https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online5.jpg\" class=\"attachment-large size-large wp-image-11757\" alt=\"Lars Hallmann\" srcset=\"https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online5.jpg 709w, https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online5-300x300.jpg 300w, https:\/\/baumgarten-bsa.de\/wp-content\/uploads\/2022\/07\/Baumgarten-Team-online5-150x150.jpg 150w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-393a48c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"393a48c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>OTHER PRODUCTS<\/strong><\/p>\n<p>Lars Hallmann<br \/>0571 79875-16<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Technical support Unsure about a technical question? Simply upload a photo, drawing, or PDF \u2013 we&#8217;ll provide a brief, no-obligation initial assessment. We&#8217;ll review everything and get back to you as soon as possible. Dynamic QR Code QR-Code f\u00fcr diese Seite: Or contact directly ROTARY VALEVES Christian Hein0571 79875-12 SCREW CONVEYORS Christian Menkhoff0571 79875-11 OTHER [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-17693","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technical support - Baumgarten-BSA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/baumgarten-bsa.de\/en\/recall\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/baumgarten-bsa.de\\\/en\\\/recall\\\/\",\"url\":\"https:\\\/\\\/baumgarten-bsa.de\\\/en\\\/recall\\\/\",\"name\":\"Technical support - 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